DAN World Products

IMPORTANT NOTICE: SHIPPING DELAY ON DAN ORDERS

With a Stay at Home order placed in Durham, NC, where the main DAN office is located, the DAN Team will NOT be able to process shipments until the Stay at Home order has been lifted. ALL orders will be shipped accordingly as soon as we are cleared to reopen and resume operations. We apologise for the inconvenience this may cause.

For all product inquiries, pricing (including freight), please send an email to danpros@dan.org, with:

  • Item/product number and the quantity you wish to purchase;
  • If you are a DAN World Member, please include your Member Number;
  • If you are a DAN World Business Partner, please include your Supporter Code (or provide your business name); and
  • So that we can provide you with a full quote inclusive of freight, please provide:
    • Full name of recipient
    • Phone number including country and area code
    • Full Delivery address, must be physical address not PO Box

Note: Quoting and dispatch are undertaken from the DAN US warehouse. Pricing will be provided in USD$.

Payment

Payment is required before goods are dispatched and can be made by Bank Deposit, Cheque or Credit Card (Visa, Mastercard, AMEX).

Returns Policy

Unless a product is faulty or does not do the job as described, there are no refunds.
Where a refund is approved the cost of return freight is the purchaser’s responsibility.  The original freight component is also the responsibility of the purchaser and will not be refunded. 

Disclaimer

Although DAN World will attempt to respect delivery times, we shall in no way be responsible for any delay following the consignment of the goods to the courier company.  Shipping of goods, by any means, shall be at the sole risk of the addressee.